FAQs
How are your flags made?
We start with high quality sheets of raw polyester fabric then, through dye sublimation, we print your custom graphics at a very high resolution before allowing the dye to cure. After printing is finished, we cut and sew your flag, and finally finish by installing brass grommets on the header side of the flag.
What are your flags made of?
Our flags are made of high quality, durable polyester and come with corrosion resistant brass grommets for hanging – this optimal combination allows for use indoors or out. Additionally, our full size 3 foot by 5 foot flags come with a durable header to reinforce our brass grommets' strength for outdoor use.
Can I use my custom flag outside?
Of course! We do recommend, however, that only our full size (3' x 5') double sided flags be used outdoors for their added robustness and durability to withstand various weather conditions.
What is your return policy?
Because of the nature of custom printed products, we're able to offer returns and refunds for manufacturing defects only. If for whatever reason our flag arrives damaged or with printing artifacts contact us at support@flagmagic.com within the first 7 days of your flags arrival.
How long does shipping take?
All our flags are made to order – typically we're able to process custom prints within 5-7 business days with shipment taking an additional 3-5 business days once we're able to process your order. We do our best to get you your custom flag as fast as possible while ensuring we're able to keep up our quality standards!
I have other questions or don't see the custom flag that I'm looking for.
Email our team at info@flagmagic.com!